Home / Forum / Suggested scripts / Are you interested in a support ticket system?

🙄 Are you interested in a support ticket system?

David (NordaHL)
img

Posted 1578574684 (Edited)
Your staff should be able to focus on continuously improving the customer experience. Instead, the majority of their time is spent digging up hidden problems, prioritizing them and making sure no one is working on the same problem at the same time.

It will allow your players to report bugs, and make reports. If you are not connected to your server, you can use the webhooks system to be notified of a new ticket opening on your Discord as well. This way you don't need to connect to the server to see if you've got new tickets. Be there for your customers.

I'm open to any suggestions for new scripts, until I don't have any I'll create what I think will be useful.

Steam group Announcements : here
Facebook post : here

Replies


Sign in or register to reply